Enquiry routing

Contact

Contact page for general enquiries, membership questions, directory updates, and feedback routing.

Content model

Static contact blocks plus enquiry categories for backend triage

Contact page for general enquiries, membership questions, directory updates, and feedback routing.

Legacy route/Contact
OwnerContent team
Accesspublic
Publish rolesContent Publisher, Platform Admin

Page skeleton

Primary workflow

Each page carries an owner, content type, workflow entry point, and publishing boundary.

Visitor actions

  • Send enquiry
  • Locate office

Records to model

  • Contact channel
  • Enquiry category
  • Office address

Publishing flow

  1. Draft or import source record.
  2. Review owner, fields, media, and legacy URL.
  3. Publish with audit trail and rollback state.